Contact Magic PTT

Product support

Having trouble with the app — can't sign in, audio won't connect, captions misbehaving, or an invite isn't arriving? Email support@magicticket.help with a description of what you're seeing, the device and browser you're using, and the channel or room involved.

Privacy & data requests

For access, correction, export, or deletion of personal data, or any other privacy question covered by our Privacy Policy, email privacy@magicticket.help. We respond within 30 days (sooner where required by law). Please include the email address on your account so we can verify the request.

Security disclosures

Found a vulnerability? We appreciate responsible disclosure — email security@magicticket.help with steps to reproduce. We'll acknowledge within 5 business days and keep you posted. Please don't share details publicly until we've had a chance to address the issue.

Legal notices

For service of process and other formal legal notices, mail to:

DigiDom Advanced TechnologyAttn: Legal[STREET ADDRESS][CITY, STATE ZIP]

Or email legal@magicticket.help — please also send a paper copy by mail for anything time-sensitive.

Networks & partnerships

Interested in bringing Magic PTT to your net, club, or organization, or in a partnership? Email hello@magicticket.help and tell us a bit about your situation.