Legal
Subprocessors
Last updated: v2026-06-11 · Operated by DigiDom Advanced Technology
Magic PTT relies on a small set of vetted, industry-standard providers to operate the platform. Each is bound by its own privacy and security commitments.
We use providers only to operate the Service on your behalf. We do not sell your personal information. Over-the-air radio transmission happens on licensed spectrum via repeater infrastructure operated by network partners and is, by its nature, public.
Categories of providers
| Category | Purpose |
|---|---|
| Cloud infrastructure & hosting | Application hosting, database, authentication, file storage, and backups |
| Real-time media | Routing live push-to-talk audio between participants and bridging to repeaters |
| Speech-to-text | Live caption transcription on channels where captions are enabled |
| Translation | Translating live captions into each listener's preferred language |
| AI assistance | Assisted review of callsign information for network access |
| Transactional email | Account, approval, and security notifications |
| Payment processing | Subscription billing and invoices (when paid plans are introduced) |
Detailed vendor list
The specific vendor names, the data each one handles, and the processing region are available to account holders. Create an account or sign in to view the full list — it takes about a minute and no payment is required.
Questions about how a specific provider handles your data? Email privacy@magicticket.help and we'll answer directly.
Related policies
Terms of Service
The agreement that governs your use of Magic PTT, including RF/repeater licensing rules and acceptable use.
Privacy Policy
What we collect, how voice, captions, and chat are handled, and your data rights.
Live Captions & Translation
How live speech-to-text (Deepgram) and translation (DeepL) process what's said on captioned channels.
Refund & Cancellation
How trials, subscriptions, cancellations, and refunds work once paid plans are live.
Contact
How to reach us for support, privacy, security, and legal matters.
General questions: support@magicticket.help